FAQ - Frequently Asked Questions

  • What is Subyshare service
  • .Subyshare is a file hosting provider. We offer online storage/remote backup capacity, sophisticated uploading and downloading tools. With Subyshare service, you can host files, images, videos, audio and flash,etc... on the same place

  • Why should I use Subyshare service?

  • .Whenever you need to send a file that is too large for e-mail, Subyshare can help. If you need secure remote storage capacity for off-site backups, Subyshare offers solutions for you. If you want to access personal data from a variety of computers and don't want to carry around a USB stick, Subyshare is a perfect way of doing so..

  • How can I Upgrade/renew my account?
  • .Please Go to the Premium page to choose a plan that suits your needs Premium Page

  • How to upload files to my account?
  • You have 3 methods to upload your files to your Subyshare account:

    -Web upload ,normal upload : please Drag and drop your files into your My files -http://subyshare.com/filemanager- directly or into the folders inside it.When the progress bar is fully completed,your files will be displayed!!!

    -FTP upload : Please use a FTP client such as Filezilla client to upload your files through our FTP servers :

    Download Filezilla here : Download.

    Installation Filezilla

    Connect Filezilla to Subyshare servers

    +Hostname : EU servers ftp.subyshare.com ,USA servers us.ftp.subyshare.com

    HOST : If European : eu.ftp.subyshare.com / If USA/ASIA/Others : us.ftp.subyshare.com

    +Username : Your account username
    +Password : Your account password

    -Remote upload : Depend on each file hosting or your settings ,please contact us for help to know how to use it.

  • How can i download my files?
  • .Please double click to the file you want to download in your account's files ,it can be downloaded automatically with premium users -Please choose Direct download in your account setting first- or manually creating download link with premium/free users.Subyshare works with some Download manager softwares such as IDM ,JDownloader...also.

  • How can I use premium key?
  • .Please Go to My Account tab ->Please put your premium key into the premium key box-> Click Apply. Your account will be upgraded or extended immediately..

  • How can I watch streaming videos?
  • .
  • Subyshare supports all video types * avi|divx|xvid|mpg|mpeg|vob|mov|3gp|flv|mp4|wmv|mkv.
  • Please install Adobe Flash player to view all videos

  • Can I search for files other people uploaded?
  • No, because not everyone wishes to share the files they upload with everyone else. This way Subyshare can be used to share files with anyone you choose to, as well as keep it for yourself as a backup or to download from anywhere in the world.

  • How to delete files I uploaded?
  • To delete a file you uploaded ,just click to the file -Hold Ctrl/Shift button to choose multi files- in your files menu ,right click and choose Delete ,type the deleting password and press OK ,your files will be removed.
    If you lost your deleting password, you can simply contact us at anytime contact form..

  • I still have questions, what should I do?
  • If you still have questions regarding our services don't hesitate to contact us using our contact form.

Questions ?